If the Argos Christmas advert is anything to go by: ‘Baubles to last year! Christmas is ON.’ This means corporate Christmas parties, family gatherings, and meeting with friends for festive drinks and celebrations too. For the hospitality industry, it’s an opportunity to enjoy the Christmas season, instead of closing their doors like they had to last year.
Increased merriment can cause problems though, too much ‘fun’ can end in tears! Well, that’s only the case if your hospitality venue hasn’t invested in quality security. Door supervisors will greatly reduce the potential for antisocial behaviour, so they are a must for any business, included late-night hospitality venues.
What makes our door supervisors a great investment?
1. They need to be professional
Professionalism means plenty of things. It means understanding your role and respecting boundaries. It means dressing in the right way, with the right equipment and the right uniform, and it means being punctual. The importance of professionalism should never be underestimated, which is exactly why we've placed it at the very top of the list.
2. You can expect someone approachable
Door supervisors will undoubtedly interact with members of the public, and therefore, for them to do their job to the best of their ability, they must always remain approachable. If someone is in trouble, they can 'Ask for Angela', or if someone simply needs advice or information, they can talk to one of our door supervisors.
3. They will always be observant
Being observant is a vital quality that every door supervisor should possess. It can make the difference between a conflict escalating and being quietly resolved. It can diffuse situations quickly, reduce the risk of violence, and help in ensuring the safety of your staff, guests, or members of the public.
4. It's important to be confident and assertive
Every single one of our door supervisors understands how to be confident and assertive, especially when it comes to COVID-19 guidelines and antisocial behaviour. This is vital for effective conflict management, helping to ensure the safety of your staff and your customers.
For more information on how we can support you with security at your business, please don’t hesitate to get in touch with a member of our team. We look forward to hearing from you.
Alternatively, if you’re looking to further your career within the security industry, please check on our website or email us an up-to-date copy of your C.V. We never subcontract, we invest in training and we work hard to support our staff. You will need to hold a valid SIA license before applying.