Retail security requires a specific set of skills that only an established security firm understands. Whilst everyone thinks they understand what retail security involves, there’s a lot more than what meets the eye. We’ve put together four key aspects of retail security to help you navigate the tricky field of this security sector.
1. Getting the balance right
We’re well-versed in the world of retail, and understand it’s in both the client and customers’ best interests to hit that delicate balance of being present but not overbearing. Whilst you want to make sure that potential shoplifters are perfectly aware that security guards are on-site, you don’t want other shoppers to feel intimidated in any way shape or form. You want to maintain a relax and positive environment!
2. Having eyes on the back of your head
Security guards on a shop floor or at the entrance and exit of a retail establishment need to be extra vigilant. Not only are they on the lookout for crime in action, but they need to be hyper-aware of suspicious activity before it leads to a crime. This is an extremely delicate balance of not wanting to make someone feel uncomfortable unnecessarily, but needing to make anyone who might be thinking of stealing aware that they are being watched and that they need to seriously consider not pushing those boundaries.
3. Expert training
Training is something that the team at Carter Solutions and Services Limited takes extremely seriously and it’s one of the core reasons why we will never subcontract staff. We want to maintain the high level of training that all of our security guards hold, over and above that of the standard SIA license, and we can only do that and invest in our staff if we don’t subcontract. For retail clients, this means training specifically tailored to the retail sector.
4. Covering all aspects of the business
When it comes to retail security, it’s so much more than having security officers on the shop floor. We need to consider the entire business, and that could easily involve manned guarding and mobile patrols at distribution centres, as well as warehouses or head offices, for example.
For more information on how we can work with you to provide a quality security service at your retail business, please don’t hesitate to get in touch a member of our team. No matter where you are in the country, we’ll be able to assist, as we offer a national security service with a local touch.
Alternatively, if you’re looking to further your career within the security industry, please check the careers section on our website or email us an up to date copy of your C.V. We never subcontract our staff, we invest in their training and we work hard to support our staff. We look forward to meeting you.
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