Choosing your security provider could be a stressful time with a lot of unknowns. The last thing you want to do is to make your business more vulnerable by not choosing the right company! We’ve put together four ways to ensure the security provider you opt for is reliable, effective and efficient.
1. High customer retention rate
First and foremost should be to look at the current customers the security firm works with. This will not only give you an idea into the type of security they provide, but it will also offer you specific insight into the types of industries they’re experienced in providing security for.
For example, if you’re looking for security for an industrial site, but the security firm you’re researching doesn’t have any experience in industrial security, perhaps you’re best off looking elsewhere.
A great place to start is with the testimonial pages on the company website, this will give you a great indication on not only what services they provide, and who they provide them for, but you’ll also be able to read word for word exactly what a business owner like yourself has to say about them. Hopefully, from here you’ll also be able to gauge customer retention rate as well.
You can read our testimonials on our website: https://www.css.limited/testimonials
2. Experience within the industry
There are a few ways in which you can determine a security firm’s experience. The first is by checking their testimonials, as previously mentioned. You could also research the website, usually, there will be an ‘About’ section where you’ll be able to gather information.
A great trick would be to check LinkedIn. Here you will more than likely be able to find the company founder and ascertain from there the experience that an individual has within the industry. Our very own Nick Carter, for example, has over 30 years’ experience within the security industry.
3. Array of services
After exploring the company’s history, you might want to look into their specific set of services. When it comes to security, a lot of services go hand in hand together, so it makes sense to see a list of security solutions they can offer. The benefit of this is you will be able to get all of your security handled by the same company, making it much more likely you’ll receive a more succinct and reliable service.
4. Nationwide reach
The final box to tick is whether or not the security provider you’re researching is able to accommodate your needs no matter where you are in the country. If you have a business with more than one location, having the same security provider will offer a high level of consistency, enabling you to relax, knowing your security is taken care of.
For more information on how we can work with you to provide a quality security service at your business, please don’t hesitate to get in touch with a member of our team. We’d love to support you and make sure your event goes off without a hitch!
Alternatively, if you’re looking to further your career within the security industry, please check the careers section on our website or email us an up to date copy of your C.V. We never subcontract our staff, we invest in their training and we work hard to support our staff. We look forward to meeting you.
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