We are highly trained in the licensed gaming industry. We understand how important it is for your business’ reputation and success to ensure that it operates safely and abides by the law, at all times. Having trained and trusted security officers on site will also ensure that your customers feel safe and supported too. We have extensive experience with licensed gaming venues, meaning you can rest assured that your company is in the very safest of hands.
There are 3 key reasons that define security at a casino: the law, keeping your customers happy and remaining trusted by the local community.
1.Abide by the law
There are many rules and regulations that as a licensed gaming venue you will need to pay close attention to ensure that your license remains valid. This include:
- Challenge 25
- Alcohol consumption
- Drug awareness
- Gambling addiction
The above needs to have clear measures in place at your venue, to ensure that the police understand that you take the safety of your customers seriously.
2. Keeping your customer happy
Alcohol can cause problems. There will always be a few people who don’t quite understand their limit when it comes to alcohol, and this could be detrimental to the reputation of your business. It could even make your regular customers look elsewhere.
Our security officers are highly trained in understanding how people under the influence of alcohol might behave, and diffusing any situations that might arise as a result. Our SIA licensed security guards are trained to react quickly, professionally – and most importantly – within the confines of the law. They also act as a brilliant deterrent, encouraging good behaviour amongst your customers, even those who might be a little ‘worse for wear’.
This is even more important when it comes to a casino setting, where monetary losses could trigger negative behaviour and potential violence. Our security officers understand this risk and we offer ongoing training to make sure they are always prepared, offering the highest standards of security at all times.
3. Be trusted by the local community
Casinos are open late and can often have a negative reputation within the local community. They can be fairly loud in the early hours of the morning, and understandably, this can make the local community resent your company.
By investing in door supervisors, you demonstrate that you take the safety of the public just as seriously as you take the safety of your customers. Our security officers are highly trained to quite literally ‘keep the peace’. They understand exactly how to disperse an incident, prevent it from escalating and perhaps most importantly, act as a deterrent to bad behaviour in the first place.
For more information on how we can provide a quality security service at your licensed gaming venue, please don’t hesitate to get in touch.
Alternatively, if you’re looking to further your career within the security industry, please check the careers section on our website.
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