A Retail Security guard is, in most cases, the first and last person a member of the public (Customer) will see when visiting your store. Its key that said guard portrays a Welcoming Invitation to the store yet remains Vigilant at all times.
Frequently the public will ask a security guard questions for Non Security related matters. They simply may wish to know the location of Customer Services or the Toilets. In all cases the security guard must offer his upmost support and professionalism whilst adhering to his duties at hand.
All CSS Security Guards are highly trained within this industry.
